EPIGRAPH

 

 

BASIC INFORMATION FOR THE ENTITY

 

Responsible

 

COREY BRIAN FRANZO is responsible for the treatment of data

 

 

Purpose

 

We will use your data, obtained online, among other purposes, to manage your registration as a user, manage your purchases, answer your questions, send you our personalized communications …

 

 

Legitimation

We are entitled to process your data for different reasons. The main reason is that we need to treat them to execute the contract that you accept when registering and when making a purchase …
 

Recipients

 

We will share your data with service providers that help or support us; external collaborators with whom we have reached agreements …

 

Rights

 

Exercise of rights

 

DEVELOPMENT OF  BASIC INFORMATION

In our Entity, we have adapted our protocols and privacy policies to the European Data Protection Regulation 679/2016 (RGPD) and to LO 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, given that we are concerned about the security and protection of the data we process.

 

WHO IS RESPONSIBLE FOR DATA PROCESSING

COREY BRIAN FRANZO, domiciled at Avenida Zumalakarregi, 01400 Llodio – Álava is responsible for the correct processing of your data. You can consult about this treatment through the following email corey@glidescopedesigns.com.

 

WHY WE USE YOUR DATA

Depending on the products, services or functions that you want to enjoy at any time we will need to process some data your data, which depending on the case will generally be the following:

Remember that when we ask you to fill in your personal data in order to give you access to some functionality or service of the Platform, we will mark some fields as mandatory, since we need these data to be able to provide the service or give you access to the functionality in question. Please keep in mind that if you decide not to provide us with this information, you may not be able to complete your registration as a user or that you may not be able to enjoy these services or features.

Depending on how you interact with our Platform, we will process your personal data for the following purposes:

  1. To manage your registration as a platform user.
  1. For the development, fulfillment and execution of the contract of sale or services that you have contracted with Us in the Platform.

This purpose includes the processing of your data, mainly for:

  1. To respond to the inquiries or requests you make through the Customer Service channels.

 We only treat personal data that is strictly necessary to manage or resolve your inquiry or request.

  1. For marketing purposes 

 

WHAT IS THE LEGAL BASE FOR DATA PROCESSING

  1. Manage your registration as a platform user

The processing of your data is necessary for the execution of the terms that regulate the use of the Platform. In other words, in order for you to register as a user on the Platform, we need to process your personal data, since otherwise we could not manage your registration.

In the event that you choose to use access or login to the Platform through a social network, we are entitled to process your data as a result of the consent you give when authorizing the transfer of your data from the social network.

  1. Development, fulfillment and execution of the contract of sale or services

The processing of your data is necessary for the execution of the contract of sale or provision of services that links us with you.

We believe that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when making a purchase.

  1. Customer Service

We believe that we have a legitimate interest in responding the requests or queries that you raise through the various existing means of contact. We understand that the processing of this data is also beneficial for you as it allows us to properly assist you and resolve the questions raised.

When you contact us, in particular, for the management of incidents related to the product / service acquired through the Platform, data treatment is necessary for the execution of the contract of sale.

When your query is related to exercising your rights, on which we inform you below, or with claims related to our products or services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.

  1. Marketing

The legitimate basis to treat your data for marketing purposes is the consent you give us, for example when you agree to receive personalized information through various means, or when you accept the legal bases to participate in a promotional action or to publish your photographs on the Platform or on our social media channels.

 

FOR HOW LONG WE WILL KEEP YOUR PERSONAL DATA

  1. Manage your registration as a platform user

We will process your data for as long as you maintain the status of registered user (that is, until you decide to unsubscribe).

  1. Development, fulfillment and execution of the contract of sale or services

We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service.

  1. Customer Service

We will process your data for as long as necessary to answer your inquiry or request.

  1. Marketing

We will process your data until you unsubscribe or cancel your subscription to the newsletter.

Regardless of whether we treat your data for the time strictly necessary to fulfill the corresponding purpose, we will keep them securely stored and protected during the time in which any responsibilities arising from the treatment may occur, in compliance with the regulations in force at all times. Once any prescribed possible actions have been addressed in each case, we will proceed to delete this personal data.

 

WE WILL SHARE YOUR DATA

To fulfill the purposes indicated in this Privacy and Cookies Policy, it is necessary that we give access to your personal data to entities with which we have reached an agreement and that they provide us with the service we offer you, namely:

 

WHAT HAPPENS IF YOU PROVIDE US WITH THIRD PARTY DATA

We offer functionalities or services that require us to process the personal data of a third party that you provide us, as in the case of providing us with the shipping address of a third party. If you provide us with Personal Data of third parties, you guarantee to have informed them about the purposes and the way in which we need to treat your personal data.

 

HOW CAN I EXERCISE MY RIGHTS?

As a rights holder, you have control of your data and, therefore, at any time you can exercise your rights by sending us an email at corey@glidescopedesigns.com

The rights you can exercise are:

Users are informed that they have the right to revoke the consent at any time, without affecting the legality of the previous data treatment based on the prior consent and preceding its revocation.

Likewise, the interested parties are informed that they can file a claim with the competent Data Protection Control Authority, especially when they have not obtained satisfaction in the exercise of their rights.

To exercise your rights, accompany your request with a copy of your ID or equivalent document proving your identity.